Customer Comments

  • "Things are fine. My Wife and kid feel very well taken care of by Christine so far." - Bietz Stephan (AA/DPL-AP)
  • "Yes our tours with Joanna went very well.  Lily was great. " - Turchin, Billy (IHG)
  • "I have been a client of JRE for over 3 years, I have been living in GZ and recently moved to SH. Over the last few days Winnie Wang has been assisting me in finding a short term serviced apartment. Winne was extremely helpful and very friendly. I just wanted to send you a note to say thanks and positive feedback about Winnie. I have briefed her on finding me another more permanent apartment. Please support her in this as I would like to keep my business with JRE. But please pass my praise onto Winnie."General Manager | P&G Greater China Starcom - Patrick Doble
  • "Everything is great, thank you so much for Sailor and also your team at Joanna's real estate." - Michelle Lee
  • "Our agent Tiffany is very helpful in always supporting us." - Harris, Rian (R.)
  • "I have received a very good support from Vicky. I have been travelling a lot, all over the world, and Vicky provided a very good service during the info trip!" - Stephane Lecha
  • "The house has problems but our agent Vicky is always responding promptly and helps get everything fixed." Qoros Vice President of Quality - John Fenton-James
  • "We are thrilled with our new apartment. It's perfect for us. Kris is amazing. She has been 100% helpful and accommodating. I will recommend her to anyone who is looking for a place in Shanghai. I hope she is recognized for her outstanding work." - Kate Lattik
  • "We are satisfy with JRE support." - Rachel Bergmann Castro Berto
  • "Everything is fine with the apartment and thanks to Alice for her support during the negotiation with the landlord. So far we are very pleased and no issue to report. " Sr. Manager Port Operation - Mauro Cialone
  • "I am writing to express my sincere thanks and gratitude for your assistance in acquiring a rental contract for Willowbrooks Villa No.320. Your patience and understanding of our unique situation is very appreciated and your professionalism in handling what could potentially be a very difficult and frustrating situation, has shown that your agents and company genuinely care about providing services ,that are of the highest quality standards, way far surpassing other companies in your field. I look forward to working with you in the future, if the need for your services should arise again, and would fully recommend your company to anyone in our network without hesitation. Thank you again for your support. Please feel free to contact me with any questions or concerns, at your convenience. Have a pleasant day." CEO of Burger King China - Umit Zuvin
  • "Amber Zhang was excellent. She prepared for the assignment and was quick to understand my needs, what I’m looking for and what I will be comfortable with. Her efforts to exceed my expectation was relentless.   Amber is also quick and went out of the way many times – such as arranging meeting with landlords and video conferencing me for viewing; helping me do the handover while I was still in Singapore and arranging to set up internet and cable TV. As I was deliberating on the unit, she provided additional information like the compound pictures, malls, food places and metro information.   She takes the effort to stay in touch and connected – even after closing the lease. I returned to Shanghai on 10th June but the flight was delayed 4 hours. Amber waited for me at the apartment to hand it over, even @ 11pm on a Saturday evening!   I appreciated the candidness and professionalism – there was never a moment, where Amber was simply ‘trying to close the deal for a commission’. I felt she ‘worked’ for me. A great example happened, where we agreed to a last minute viewing. She rushed a ‘didi’ car over to my location and ensured I got to the compound. She was conscious that I had to catch a flight @ HongQiao and made sure I got a cab and left with sufficient time. Even after I missed my flight (traffic and airport congestion), she was apologetic that she might have caused it.   I would like to recognize and thank Amber for her help and support. She certainly made the search an experience and made it as smooth as possible for me." - Chee Han
  • "I’m very satisfied with the house and services provided. thanks!" Engineer Manager TWR automotive - Yang jing
  • "It was very nice to visit all those apts together with Jeniffer, she is really very friendly and professional.I will recommend her all my friends and any newcomers from Russia" - Anastasiya Alekseeva
  • "We have appreciated your service, not only for the presentation of the apartments, but also for showing us the environment, markets, shops and so on.It was very useful to help us imagine our future in Shanghai, especially for my wife" - Christian NIEF
  • "Amber Zhang was excellent. She prepared for the assignment and was quick to understand my needs, what I’m looking for and what I will be comfortable with. Her efforts to exceed my expectation was relentless" - Chee Han Lee
  • "All good so far. I hope after I found apartment now Tiffany will continue to support me as good as until now" - Tim Wiebusch
  • "I am very satisfied with the services provided by Lynn Meng, will recommend her to my friends" - Julius Emmerich
  • "We moved to Shanghai in January but had our first contacts with JRE already during our pre-visit in last October. Even though our need for a house still was months away their representative, Jenny took excellent care of us and our needs and wishes from the beginning on. The great thing with them is simply that they very exactly record your specific wishes and preconditions and select the houses accordingly. Furthermore JRE's people openly tell you about the pros and cons of different areas, compounds and houses. Jenny made a very pleasant experience out our home search which included a good number of objects until the right one was found. Clearly a five star service that we received." - Ari-Pekka & Eva Plavec
  • "I work for Westinghouse and have been in China for 12 years using your services for our company and for the apartments I have lived in during my residencies in Beijing and Shanghai. Lynne Meng has very good English skills and was friendly and easy to communicate with. Within 24 hours she was able to help help resolve the problem" - Bill Poirier
  • "Thanks to Eric Wan's skills, we found the perfect place to settle for my family and I. He had always been very helpful and so dedicated to our project. He could even manage to have a car in order to ride my family from places to places and quickly fixed my son's problem with his Nintendo 3ds broken charger!" - Laure and Yannick Prouteau
  • "Herewith I would like to express my great gratitude towards some of your employees! Eagle Di and Carole Zhu have been a great support to me. No matter it is Saturday, Sunday or a Public Holiday, they would answer my messages within some minutes and answer my calls immediately." - Davud Erhan
  • "I just would like to express my gratitude to Eva who helped me find a great apartment. She is quite professional and sincere and she tried her best to get an acceptable price for me. She is always delivering a high standard service." - Hazel Chau
  • "Tina was very pro-active. Our initial brief was not really accurate as we did not know Shanghai at all, and after a few hours she really understood our needs, adapted and made us visit properties that were good for us " - Sophie Hennard
  • "I would rate Keith Zhang’s support to us on all parameters as “Excellent”. He is an excellent agent. Thanks Keith and Joanna Real Estate Agency" - Anshuman

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